Online registration & booking is closed!
HOW TO MAKE A HOTEL RESERVATION
Online booking is available for registered participants (hotel booking can only be done during/after the registration process).
All rates are stated including breakfast, service charge and local 15% VAT. Rooms at special rates are being held in hotels of different categories. Rooms will be allocated on a „first come, first served“ basis.
All rates are valid at the day of booking. Please note that the rates may change. In case of any rate change the Secretariat is not obligated to refund any overpayment. If the statutory VAT changes, the rates will change accordingly and the difference will be charged.
Full prepayment can be made by a credit/debit card or a bank transfer. Bank transfer payments will be accepted until 23 March 2018 only. All extra charges such as minibar or extra nights must be settled directly with the hotel upon departure.
By Bank Transfer
Please do not send any payments by bank transfer without the Registration Number and participant’s name included in payment details.
The payment by bank transfer is available until 23 March 2018. After this date, all payments can be done only by credit/debit card.
Beneficiary CZECH-IN s.r.o.
Beneficiary address 5.května 65, CZE 140 21 Prague 4, Czech Republic
Bank address KB a.s., Na Příkopě 33, Prague 1, Czech Republic
Account number 51-0903490207/0100
Online Payment by Credit/Debit Card
In case of rejected online credit/debit card payment, the delegate is recommended to log into the Online Registration Form and try to process the booking and the payment again. Should the trouble with the payment persist, the participant is advised to contact the credit/debit card issuer/bank first and check if online transactions are not disabled on the credit/debit card. Afterwards, the booking can be processed again.
Online payments service provider: GP webpay
Accepted Credit / Debit Cards:
All online payments are processed via GP webpay secure connection. GP webpay conforms to international standards and it meets the strictest safety requirements of the MasterCard SecureCode and Verified by VISA standards as defined by the MasterCard and VISA card associations. These standards are designated as 3D Secure and they ensure maximum payment security. Click here to learn more about online payments security.
No shuttle service will be provided from/to the venue/hotels.
CANCELLATION / CHANGE OF RESERVATION:
All changes to accommodation booking must be notified in writing (by email or by fax) to C-IN and cannot be done online or over the phone. Please do not contact the hotel directly as reservations are held by C-IN. In case of later arrival other than reserved please inform the Secretariat to guarantee the room.
CANCELLATION / REFUND POLICY
For cancellation/reduction of reserved room nights until 13 March 2018, 50 EUR administrative fee will be deducted from the refund.
From 14 February 2018 a deposit of 1 night will be charged.
From 14 March 2018 all reserved nights will be charged and no refund will be processed (C-IN holds the right to charge your credit/debit card for all nights booked OR not to refund the full prepayment).
In case of no-show or later arrival or earlier departure all reserved nights will be charged.
CONFIRMATION OF RESERVATION AND FINAL BILL
After completing the hotel booking, participant will receive a system notification that reservation request was received (please note this is not a confirmation of the room). Confirmation of the hotel booking will be issued only after the payment is received and will be sent by the Secretariat to the participant by email. This confirmation should be presented at the hotel reception during check-in.
Please do not contact the hotel to obtain your confirmation of accommodation as C-IN keeps your reservation in its database and is the only one responsible for sending such confirmations.
Final bill will be issued by C-IN only upon request of the booker. The final invoice will be issued based on details provided while registering (step Contact/Invoice details). Any change of such details (address, VAT number etc.) is possible only within 3 days from the registering date. Later changes will not be possible.
The hotel will then issue the invoice for the rest of nights and extras (if applicable). Most hotels issue the final bill in local currency (€) per the daily exchange rate declared by the Czech National Bank.
CHECK-IN / CHECK-OUT
Check-in varies from noon until 15:00. Early check-in can be requested, but cannot be guaranteed. Early check-in is subject to the room availability on the day of arrival. Check-out is generally at 10:00. Late check-out is also subject to the room availability and some hotels may charge a daily rate for it.
GROUP HOTEL RESERVATIONS
For group reservations (more than 5 rooms) please contact the Secretariat by email or call +420 261 174 301.
Different payment and cancellation conditions will apply.